Integration Builder - Inbound integration security and authentication

Question 

How does authentication work on inbound integrations configured in Integration Builder?

Environment

All versions of xMatters On-Demand

Answer

There are a few options available for authentication on an inbound integration:

  • URL Authentication
  • Basic Authentication
  • API Key Authentication
  • OAuth Authentication

You also have a setting for "Allow all methods", this permits any of the available authentication methods to trigger the integration. To use only one method, choose one of the available options listed above.

Note on copying integrations:

The authentication type is preserved when you copy an integration. When using API key authentication, the copy will have a different secret value.

If you import a communication plan with inbound integrations, the authentication type will automatically default to URL authentication.

For details on each of these authentication options you can read more about them in the documentation here.

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