Is it possible to make changes to the device types in xMatters? For example, removing or renaming an existing device type?
All versions of xMatters
xMatters supports the following device types for notifications:
- Apple mobile app
- Android mobile app
- Voice (phone)
- Voice IVR (PA systems)
For customers using other plan types, you'll need to contact our Support team so they can assist you in making changes to your device types.
Note: If you're using xMatters Free, there are certain device types that cannot be modified.