Can I modify the xMatters bot in Slack, Microsoft Teams or other 3rd party system?

Question 

I'd like to have the xMatters bot post something back to another system and want to know if it's possible to modify the bot to do additional tasks. How can we update the bot?

Environment

• All versions of xMatters

Answer

You cannot modify the xMatters bots at the source level. We can potentially add functionality via a product enhancement. However, you can also utilize the Slack/Teams/etc. functionality to do an API or webhook call to that 3rd party system rather than have xMatters handle that.