JSON formatting and xMatters payloads

Question 

While creating an integration and formulating a payload, the formatting does not seem to be quite right for some reason. I can't parse it correctly or to create an event the JSON is not being accepted. What am I doing wrong?

Environment

All versions of xMatters

Answer

xMatters parses JSON according to current industry standards, so make sure you're using standard JSON formatting concepts. You can find several resources on the internet about the standard and how to work with it using JavaScript.

That said, xMatters uses a particular JSON payload format in order to create an event. You can see examples of this format in the xMatters REST API documentation.

For information on working with JSON payloads in Flow Designer, see the online help.