Ensuring users assign replacements when configuring temporary absences

Question 

How can I ensure that a replacement is assigned when a member of my team sets up a temporary absence?

Environment

All versions of xMatters

Answer

Users with the required permissions to access the Admin menu can make replacements required for temporary absences. (If you don't have permission to access the Admin menu, Support can make this change for you.)

By selecting the Require Replacements checkbox on the Company Details page, all users will have to assign a replacement when creating a temporary absence.

To make replacements required for temporary absences:

  1. Click the Admin menu.
  2. Under Company, click Company Details.
  3. In the Temporary Absences section, check Replacements Required:
    enable-replacements.gif
  4. Click Save Changes.

 

Note: This will only apply to future temporary absences; existing temporary absences won't be affected.

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