Required fields for the User Upload file

Question 

What are the required fields in the User Upload CSV file? I want to update specific user information without completing all the fields.

Environment

All versions of xMatters

Answer

For the User Upload file, only the User field (initial user ID/web login ID) is required. When completing the User Upload, you should only include the data that needs to be updated or added to avoid potential processing errors.

Note: The UUID field is specifically NOT required and incorrect values may lead to issues. As an example, the same user will have a different value for Non-Production and Production environments.

To learn more about the User Upload, see our online help.