Using the Activity Stream to review a Flow Designer injection request

Problem

The integration I configured using Flow Designer isn't working. Where do I find logs to troubleshoot?

Environment

All versions of xMatters

Resolution 

You can use the Flow Activity section to monitor your integration's requests in the system and view the details and history of completed requests.

  1. Open the Activity Panel from within Flow Designer on the upper right
  2. Along the bottom panel make sure the logging is enabled
  3. Click the link for one of the integrations to see the log it has generated

If you're not seeing any logs in the Activity stream:

  • Make sure that logging is enabled for your integration.
  • Check for any duplicate workflows where the request may be directed.

Logs should look similar to the following if logging was enabled:

 

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