Question

How can I tell what user licenses are available in my instance, and whether I have any available to add more users?

Environment

All versions of xMatters

Answer

To see your current license usage, log into xMatters as a Company Supervisor, and open Admin > General Settings. Your current license count, along with any unused licenses, is listed under User Licenses.

Company Quotas

In some legacy instances, admins or supervisors with custom roles were able to access a page called Company Quotas. The information on that page was tied to older licensing models and is no longer applicable or relevant; the Company Quotas page has been or will be removed from those instances.