How to configure Splunk to process API calls via a proxy for the xMatters integration

Problem

The Splunk configuration does allow for proxy settings using the server.conf file however this does not affect API calls external to Splunk. How can we force the HTTP requests the integration uses through a proxy server on a clustered environment?

 

Environment

All versions of xMatters, Splunk cloud configured for a clustered environment

 

Resolution 

It has been found that this can be configured to activate with the search heads using the splunk-launch.conf file.

Add the below variable and values to  splunk-launch.conf located under $SPLUNK_HOME/etc :

HTTPS_PROXY = http:// <proxy_server>:<port>
PROXY_RULES =  <company-name>.xmatters.com

NO_PROXY = localhost, <other dns or ip>

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