Alert Message not in Outputs

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Im in the process of configuring my Solarwinds environment with xmatters and in the payload there is AlertMessage. However, when i come to customize the emai/text/voice message, everything from the payload is there with the exception of AlertMessage.

Surely, AlertMessage is one of the most important parts of the alert??

Is there a way I can get it to include this output?



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  • This worked for me.  A couple of notes though...

    1. Once you copy the original trigger, the APIKey and other references will change, so you will have to update these references throughout the Flow Designer workflow.  Don't forget to update the APIKey in the URL field of the SolarWinds trigger action.

    2. The Alert Message in SolarWinds cannot include carriage returns, but you can emulate this with the \n syntax.

    For example, if the desired message format is this...

    NodeID: ${N=SwisEntity;M=NodeID}

    DisplayName: ${N=SwisEntity;M=DisplayName}

    Alert time: ${N=Alerting;M=AlertTriggerTime;F=DateTime}

    The Alert Message must be on one line and typed like this...

    NodeID: ${N=SwisEntity;M=NodeID}\nDisplayName: ${N=SwisEntity;M=DisplayName}\nAlert time: ${N=Alerting;M=AlertTriggerTime;F=DateTime}


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