Karthick Iyer
How can we get a number of dates who is in onCall?
Example :
If I give the date range from Jan 2019 to Sep 2019, I should get the count.
Is there any way to get such ?
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Hi Karthick,
At this point I don't believe there is a way to get a count. You can use the Who's on Call report to export every on-call shift for a group then do your own calculations on it (that's found under the Groups tab and on the left Who's On Call). Just choose the group(s), the timeframe and run the report then export.
In the user profile you can see every date you are primary on call and count as a user, but there is no metric for how many on-call shifts you have.
Sounds like an interesting use case, what's the driver for asking? If we can have more details maybe we can propose this as an enhancement.