Michael Gaskin
Suppose that we have a form that is set up for email initiation. A user triggers the form via email, and the responder acknowledges. How can we send something back the initiating user indicating that their message was received?
I have a bunch of existing outbound integrations that involve notifying other group members in the responding group via email, but nothing that goes back to the original initiating user.
0
Comments
Please sign in to leave a comment.
Hi Travis, i have tried the method you suggested above but seems does not work for me. Could you help please?
https://support.xmatters.com/hc/en-us/community/posts/360043157791/comments/360005282271
Hi SF,
We would like to assist, can you contact our support team with your details so that they can review your configuration and assist you in getting the response back to the initiator of the event.