Robert Soulchin
I have team members that work in pairs. I would like to use the rotation capability but I would like it to rotate these pairs. For example:
- Bob/Bill
- Fred/Sue
- Nancy/Alex
I have a delay between the first slot and the escalation to the rest of the team. When Bob/Bill week is done and there is a rotation, I want to be Fred/Sue who are notified first. I want the rotation done in pairs.
Can this be done?
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Thanks for the help. Looks like two great solutions. I'll check back in to let you know my results with the implementation.
Thanks, Bob