Sean Spencer
Anyone know how to filter search results on the Reports tab by the xMatters event priority?
I can locate other event attributes to filter by, such as communication plan & initiator, but can't seem to find the field for filtering by the priority of the event.
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Huh. Doesn't look like you can search by event priority. I poked through the doc and there isn't a mention of it there either. So I'm going with no.
You could add a property to the form called "event_priority" or something and set the value of this property to the value of the event priority. Then you can search on "event_priority#en".
If you had this search, what would you do with it? Or what are you trying to do?
Hmm, it seems odd that the event priority isn't one of the event attributes we can filter on. While we could add a property for this to every communication plan, I would imagine that others would also be interested and it would make more sense for it to be added to the event attributes for filtering.
This came up because we received a request for a list of all recent high priority xMatters events sent to a particular group. The ability to filter by recipients is already there, but I found that there wasn't a way to pick out the events with high priority.
The events of high priority (relatively few when counted against all events) are treated very differently than events of low priority (we have a lot of these), so I expect we'll receive similar requests like this in the future.
Hi Sean! Thanks for the feedback. I will enter an enhancement request to add the ability to search the events by event priority.
Hi Mandeep, thanks for putting in the enhancement request, could you provide/send me the PM- number so I can keep track of it?
Here it is: PM-5799
There's no ETA for the request but it's in our system and will be assessed, reviewed and prioritized with all of our requests.