Rohit Suryawanshi
Can we import the excel data from any incident management tool into HPSM incident management Tool? As we need to migrate some data from previous Tool to HPSM.
0
Comments
Please sign in to leave a comment.
Hi Rohit, The User Upload utility can walk you through uploading. Details can be found in the help here. That will have a sample excel file you can get data into, then upload.
Alternatively, the HPSM v4.1 integration has a data sync utility that will be able to move users from HPSM to xMatters. Once the move is complete you could turn this off.
I hope that helps.
Happy Tuesday!
--- Travis
Oh, wait, you mean to import into HPSM from another tool. There used to be a delimited file import utility in HPSM that would take a csv file, then you could map columns from there to table columns. It's been a while since I played with it. You might ask the HP folks for more details.