Dennis Otieno
Can someone email me the Active Directory Upload document template at dennis.otieno@lyb.com
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Hey Dennis,
You can get the doc here: https://help.xmatters.com/ondemand/installadmin/systemadministration/userupload/useruploadtemplatefile.htm
That link also has helpful information about the contents of the file. Note that this is for the "User Upload" entry in the Admin menu, not the "Import Data" which has a different format.
I'll drop you an email as well.
Happy Wednesday!
--- Travis