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Does Splunk integration available for xMatters on Premises? If not what are the other options to do the Splunk integration excluding upgrading to On demand...
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Hello! We don't have a pre-built integration for xMatters on premises, but you could engage xMatters professional services to build one, or build one yourself.
If you want to go the DIY route, at a high level, you'd need a python script to make the command line call to the Integration Agent. This link can help point you in the right direction for the python script. Then, after setting up the IA to talk to your xMatters system, download the Remedy ITSM Incident Integration v4.1 and use it as an example for building the apxml to send to the input action scripts. It is important to get the v4.1 because the 5.x is built against xMatters On Demand and does not use the input action scripts that are used in xM on premise.
Some other important links:
* DevGuide - Details on the input action scripts
That's about all I can think of right now. It sounds a little daunting, but if you're good at reading code and docs, it should be possible.