Using script we are not able to get the old date onduty data.

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  Doug Peete

  Sorry, we don't maintain old on duty data.

  March 03, 2015 14:17

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  Kalaiselvan

  Also I am not able to get the next one month onduty data. is it possible to get the next one month onduty data?

  March 03, 2015 14:47

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  Doug Peete

  You would need to use our FindWhoIsOnDuty SOAP call: https://help.xmatters.com/devguide/index.htm#webservices/webserviceoperations/wso_findwhoisonduty.htm%3FTocPath%3DWeb%2520Services%7CWeb%2520Service%2520Operations%7C_____52

  March 03, 2015 19:10

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  Mark Keisling

  Best way I've found to ascertain this information if it's needed is to look up an Event that occurred during the time period in question. You can see who was notified, and it will note if someone was replacing someone (temporary replacement was in use).

  March 03, 2015 22:20

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