Tetris is the perfect fit...

There’s a whole playing field of pieces that need to slot together to ensure effective incident management, which is why we’ve designed our latest release to fit seamlessly with your existing processes. Here’s a quick look at some of the powerful features descending into production instances with Tetris:  

• Incident types & properties: Ensure teams have access to what they need by defining incident types, adding properties, and customizing how the incident console looks for each type.
• Task lists: Streamline your team’s response process with predefined task lists that reduce response time and improve overall efficiency.
• Enhanced On-Call Scheduling: Easily review and update your on-call group’s shift recurrence rules, escalations, and rotations with enhanced shift management capabilities.
• Workflow Audit Report: Clearly review and track any changes to your workflows in xMatters using our new Workflows Audit report.  

Read all about these and other new features and improvements included in Tetris in the full release overview.  

As always, if you have any questions, comments, or feedback, please let us know!