romilda
Hi,
We have a user who has left the business, however their account is the only "owner" account in our DNSFilter. All other accounts are admins.
We don't have permission to either demote that account or change the password, so was hoping this can be done by the support team.
Please can you advise?
Thanks
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You can respond by politely explaining the issue and requesting support to transfer or reset the owner account. Make sure to provide relevant details, such as the account status and any actions you've already tried.