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Group Name restrictions

Geetika Kumari
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While creating groups in xMatters, is there is any restriction on group name for naming convention related to special characters. also, what is the max length of group name?

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  • Eric Maxwell

    There are a few considerations when naming groups:

    • Maximum length: Group names can be up to 260 characters long.
    • Unique recipient names: A group name cannot match an existing Service name or User target name, since these are all used as notification recipients and must remain unique.
    • Special characters: Most special characters are accepted. Specifically, the following characters are not allowed:
      • Pipe (|)
      • Backslash (\)
    • Recommendation: While commas (,) are allowed, we recommend avoiding them as they can cause issues with some automations and integrations.

    Following a consistent naming convention will help keep groups easy to manage and avoid potential conflicts as your environment grows.

    Hope that helps!

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