Does xMatters have an Early Access Program (EAP)?

Question

Is there a way to get early access to new features?

Environment

• All versions of xMatters

Answer

Yes!

Releases to production environments occur on a quarterly cadence. Customers who want to preview new features prior to quarterly releases can opt their non-production environments into the Early Access Program (EAP). Customers enrolled in the EAP will see new features before a quarterly release.

If you're considering signing up for EAP, there are a few important things to know:

• You can enrol in the early access program at any time by submitting a support request. In your request, include the full URL (with https://) of the non-production instance you want enrolled so support can add that specific instance to the Early Access Program.
• Opting out of the early access program can only be done at the start or end of a quarter

Enrolling an instance in the Early Access Program registers that instance for EAP updates, but it does not automatically enable new features. Any individual EAP features must be turned on separately if you want them active in your instance.

For more information, see xMatters Deployment & Early Access.