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General Questions

  • New Support Center coming soon!
  • Impact of Russia-Ukraine Conflict
  • Updates and changes to the xMatters Support ticketing system
  • Security Notice: Potential DDOS vulnerability for OpenSSL (CVE-2022-3602 & CVE-2022-3786)
  • Security Notice: Apache commons-text vulnerability (CVE-2022-42889)
  • Changes to URLs within the web user interface
  • Generating a HAR file
  • Temporary absence behavior and restrictions
  • Security Notice: RCE Vulnerability in Spring Framework
  • Security notice: Log4j vulnerability
  • xMatters corporate email domain changes to everbridge.com
  • xMatters and Adobe Flash
  • Default roles: Person Supervisor
  • xMatters & the Open Web Application Security Project (OWASP) Top 10
  • xMatters cross-border data transfer mechanism
  • Enabling SAML/SSO on xMatters Free
  • How shifts are affected by Daylight Saving Time (DST)
  • xMatters compliance with OFAC sanctions
  • xMatters conference bridges: unrecognized numbers
  • When logging in via SSO, the login screen appears twice
  • Downloading a completion certificate for a course taken on Launchpad Express
  • Landing on a blank screen after logging into xMatters
  • Unable to add a mobile app device to another user's profile
  • Users, groups, and dynamic teams must have unique names
  • Group Supervisor: deleting and editing groups
  • Can't login, SAML authentication is failing with bad link or unhandled URL
  • "Strange and mysterious forces" message at log on
  • Group and time zone functionality explained
  • Find release and feature information for new versions of xMatters
  • Country code missing for voice devices
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