Jeff Wright
Is it possible to override the phone volume settings to play notifications at max volume?
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Hi Jeff!
There is no volume setting one can change on the TTS or recorded voice pieces of notifications. It's all one volume. Can you talk about your use case and why you would want to play something louder/softer? Generally we keep it at a common level so that the user can adjust their device volume instead and not have some pieces be softer/louder than others. Part of giving unity to to the message so to speak.
We're happy to take this to Product Management though for review as long as we have something to qualify with them why this would be a win for you and for others.
Happy Thursday!
https://docs.opsgenie.com/docs/android-app-enabling-disabling-notification-overwrite-volumes
This is an example from another product (which we are switching from). My particular use case is that I prefer to keep my phone on vibrate most of the time but I don't want to miss an alert coming in. I know there is an option to override do not disturb settings, but would like to be able to have this play at full volume regardless of what my phone is set to do otherwise.
For example, I'm okay with my phone vibrating during most meetings so I don't really want to do "do not disturb", but if I'm on call I don't care what meeting I'm in - I want to get that notification.
Hey Francois,
A number of other members of my team are very interested in this feature as well. We just had a walkthrough of the product with the team today and ended up discussing (the lack of) this feature for about 5 minutes at the end and spent some time figuring out workarounds in the mean time.
Curious if there is any feedback from the product team. Thanks!
Thanks Jeff,
I will pose this as a product enhancement with the example you provided of the desired functionality. I don't think we have exactly this feature, and as long as you did consult our Do Not Disturb options that's the closest thing we have right now to tweaking behavior on the app and Mobile notifications.
Please make sure to review this article and see if it will meet your requirements at least part way.
Happy Friday!
Any updates on this feature request? We'd like to have this capability as well.