Carl Henry
Deploying HP BSM/OMI and need to address notfication. We use BMC Remedy bu I also need to perform email notifications. Does Xmatters support integration for both of these?
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Hi Carl! Yes, we do have integrations to both. Check out all the other awesome integrations here: https://support.xmatters.com/hc/en-us/articles/202019235-Integrations-Home-Page
Specifically,
https://support.xmatters.com/hc/en-us/articles/202026715-xMatters-BMC-Remedy-ITSM-8-1-Integration-4-1
https://support.xmatters.com/hc/en-us/articles/201486359-xMatters-HP-BSM-Operations-Manager-i-9-2-Integration-2-0
And note that you can do more than just email with xMatters.... we didn't build out paging, voice phone, SMS and mobile apps for nothin'! Oh and don't forget fax support.... just in case that is a thing for you.
Happy Friday!
--- Travis