Products & Documentation

xMatters Resources

• What's the deal with Stakeholder users?
• xMatters Online Help
• Launching your xMatters dashboard
• Ready, set, xMatters mobile app
• Getting your team set up with the xMatters mobile app
• Let's get integrating
See all 20 articles

Knowledge Base

• DevOps Playbook
• Major Incident Management Playbook
• Mobile tip: Pauses and waits
• How to update the xMatters mobile apps from the App Store or Play Store
• Helping message senders get the job done
• DELIVERY_FAILURE 810 error messages and what to do about them
See all 11 articles

Contact Support

• Contact Support

Integrations

• Easy as Pie: Advanced Email Initiation
• ServiceNow integration (version 5.7)
• Upgrade a ServiceNow 5.0 workflow to a ServiceNow 5.5 workflow
• Notification Responses trigger updates
• Upgrading ServiceNow integrations originally installed via update sets
• ServiceNow: updating for the new default shift name
See all 27 articles

Integration Agent

• Integration Agent for xMatters
• xMatters Integration Agent 5.2.2 Release Notes
• xMatters Integration Agent 5.2.1 Release Notes
• xMatters Integration Agent 5.2 Release Notes
• xMatters Integration Agent 5.1.8.2 Release Notes
• Upgrading to a new version of the Integration Agent
See all 19 articles

Community Resources

• Community Refresh
• Setting Passwords on the xMatters Support Community
• Colleagues CC'd on your support requests
• Updating and viewing support requests on which you're Cc'd
• For Partners - Submitting Support Requests and Checking Status Updates
• Following Sections, Articles, and Discussions on the Community
See all 8 articles

Communication API

• End-of-life notice: GET callbacks feature (Communication API)