- Service disruptions to SMS delivery in China
- Maintenance notice: SMS providers updates (US customers)
- SMS notifications: limitations and known issues
- Voice calls: known issues and limitations
- Mobile app: connectivity issues and device registration problems
- AT&T is ending support for email-to-text and text-to-email
- xMatters mobile apps for users in China
- Service disruptions to voice calls for Chinese users
- What phone number does xMatters use when making voice calls?
- Alert log error on SMS delivery: Notification undelivered; [30005] Unknown destination handset
- Issues with SMS notification, receiving error 30003 "Message Delivery - Unreachable destination handset"
- SMS Unicode letter replacement in the Philippines
- Best Practice for SMS to Japan
- xMatters SMS Reference Guide
- Unicode and its impact on SMS
- 3G Mobile Network Shutdown in the US
- Overriding "Do Not Disturb" settings on an iOS mobile device
- Voice messages read large numbers as a whole rather than individual digits
- Using iOS 15 Focus with xMatters
- STIR/SHAKEN and "Verified" labels for xMatters phone calls
- Untested user devices
- xMatters mobile app permissions (iOS and Android)
- HTML body property is null or empty when initiating a workflow by email
- Receiving "Response already received" notifications
- iOS mobile app: configuring custom sounds
- Renotify users if no response is received
- Voice notifications going straight to voicemail
- Images in messages are not displaying when using the iOS mobile app
- Automating a conference bridge based on a third party ticket or incident system
- Text disappearing when filling in fields in a message form