- Escalation notifications are being sent to the wrong user
- Downloading and importing custom recordings in xMatters
- A user is being notified before their shift has started
- Email trigger: Adding the email subject to the xMatters notification
- Viewing notifications that were sent to specific groups or users
- Registering for domestic SMS in India
- Troubleshooting API call errors
- EPIC command generates an "Access is denied" error
- Sending a message to specific user devices
- Nothing is happening when I press a key to listen to a voice message notification
- Reviewing device details of a user notification failure
- How responses and response actions work
- SMS Notification Error: [631] Mobile network operator error
- SMS Notification Error: [633] Message failed due to unknown mobile operator error
- Incoming calls from xMatters are marked as spam, fraud, or scam on my call display
- SMS known issues and resources
- Why does the number for a response option change when responding via SMS?
- Conference bridge call rates
- SMS message rates
- Mobile app device not showing in a user's devices via the web UI even though the app is installed and connected
- Overriding "Do Not Disturb" settings in the xMatters Android mobile app
- Why are the caller IDs of the incoming notifications I receive incorrect?
- Understanding Failed to Connect messages in xMatters logs (Voice Notifications)
- Customizing and managing voice recordings for messages and conference bridges
- SMS Notification Error: [569] Destination address suspended by carrier
- Inadvertently submitted email responses
- Setting up notifications for multiple nested temporary replacements
- Supported versions of iOS and Android operating systems for the xMatters app
- Calling users in China
- Android: Unable to send SMS responses - Failure to Send